How to order

How to order

In order to begin production on your order, please follow the steps below and review our Terms and Conditions before placing an order. If you have any questions or concerns PLEASE CALL US at 858 – 222- 2866 or email us at info@queenusasportswear.com one of our friendly and knowledgeable staff will be more than happy to assist you.

ORDERING STEPS:

  • Visit our website to choose the style of uniform and submit a REQUEST FOR A FREE GRAPHIC DESIGN via online. Or click here to use our design tool to create your own uniform. Or email us at info@queenusasportswear.com any design you like (include your team name, color and logo with your email)
  • Our design team will send toyour mail new design – free mock-up within 24 hours. Once you approve the final mock-up and you are ready to order, email us your roster with the info {Player uniform sizes, numbers, name (if applicable)}
  • When replying back to the email please also includes the following information: Your name and shipping address, need by date
  • After we receive your roster, your invoice will be created and sent to your mail. Please review it and when you are ready to make the payment you can use the payment options located on your invoice to pay online. We accept the payment options below:
    1.  PayPal
  • After we receive your payment, we will send your Order Detail within 24 hours or less. Please review it and reply back to our email confirming that your ORDER DETAIL is correct or we need to make any changes. Once you confirm the Order Detail, we will start your order and any last changes may not be possible for us to do. Tracking number(s) for your order will be emailed to you once we ship out your order or contact our customer support to check on the status of your order.
  • Sizing Information – We have updated our size chart. Please review our chart online https://queenusasportswear.com/sample/. We also offer sizing kits and stock samples of our uniforms if you would like to see and feel the overall quality and look of our product. These samples can be ordered online http://queenusasportswear/sample.
  • We also offer 100% OFF ON CUSTOM UNIFORM SAMPLE. If you order your own customized sample uniform, we will apply the 100% refund for the cost of the sample towards your next invoice, when you place the whole order. (7-10 days turnaround time for rush order)
  • For questions and information regarding our policy for returns, corrections, exchanges, graphics/designs, cancellations, credit/payment, check, processing/shipping time, uniform care instructions, and additional add-on orders, please refer to our FAQ’s and Terms and Conditions
  • Online Inquiry: Please visit our site at https://queenusasportswear.com